maktoto onlinePrivacy Policy
This page describes what we collect when you use maktoto online and how we keep that data protected. We operate our platform in jurisdictions where local law permits, and we handle your personal information with the same care we apply to account security and withdrawal verification.
Our privacy commitments centre on transparency: we tell you what data we gather, who may access it, how long we retain it, and what rights you have. If you have questions about your data on maktoto online, this policy sets out the answers.
What We Collect on maktoto online
We collect information in three categories. First, account data: your name, email, phone number, date of birth, and residential address. We require this to verify your identity (KYC) and comply with anti-money-laundering rules. Second, transaction data: deposit and withdrawal records, payment method details (such as your DANA, e-wallet, mobile banking, or local payment account identifier), and settlement timestamps. Third, activity data: your login history, game selections, bet records, and IP address.
We also collect device information—your browser type, operating system, and mobile app version—to ensure maktoto online runs smoothly across Android, iOS, and web browsers. Cookies and similar tracking tools help us remember your preferences and detect fraud.
KYC and account verification
We ask for identity documents (national ID, passport) to confirm you are who you claim to be. This protects both you and maktoto online from fraud and unauthorised access.
How We Use Your Data
We use your data to operate maktoto online: to process your deposits and withdrawals, settle your bets, and send you account notifications. We also use it to detect suspicious activity—unusual login patterns, rapid withdrawals, or duplicate accounts—and to comply with local gaming regulations in supported jurisdictions.
Our loyalty system tracks your play history to calculate weekly cashback rates and referral rewards. If you refer a friend via maktoto online, we link your accounts so both of you receive the applicable tier benefits tied to events like Liga 1, Piala AFF, or Idul Fitri.
We do not sell your data to third parties. We may share it with payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to complete your transactions, and with compliance partners to meet legal obligations.
Your Rights on maktoto online
You have the right to access, correct, or delete your personal data. You can request a copy of all information we hold about you on maktoto online by contacting our support team. You may also ask us to stop using your data for marketing purposes or to withdraw consent for cookies.
If you believe we have mishandled your data, you may lodge a complaint with the data protection authority in your jurisdiction. We will respond to data requests within 30 days.
Data Retention and Security
We retain your account data for as long as your account is active, plus seven years after closure to meet regulatory requirements. Transaction records are kept for the same period. We store data on servers located in multiple regions; some may sit outside your jurisdiction, but all are protected by encryption and access controls.
We use industry-standard security practices: SSL encryption for data in transit, password hashing, and regular security audits. Our team undergoes background checks and confidentiality training. If we discover a data breach, we will notify you and relevant authorities within the timeframe required by law.
Cookies and Tracking
maktoto online uses cookies to store your session token, language preference, and betting history. These are essential for the platform to function. We also use analytics cookies to understand how users navigate our site and which games are most popular. You can disable non-essential cookies in your browser settings, but doing so may limit your experience on maktoto online.
Contact maktoto online
If you have questions about our privacy practices or wish to exercise your rights, contact our support team via email or the in-app messaging system on maktoto online. We are available during standard business hours and will respond to all inquiries. Our services are available only where local law permits.